Auckland Small Business Help

Auckland Financial Communications Service

A service such as this from business assistance companies such as Inca Group manages your debtor ledger communication to facilitate prompt payment from your customers.

Refinements of financial reporting and debtor control combine to manage the debtors ledger in full.

Benefits:

• Improved cash flow
• Improved reporting
• Strategic support in managing debtors
• Improved communications with your clients
• Improved insight into your customers experience from your Business
• Outcomes from our communications with your clients will improve the delivery of services

Depending on your staff capabilities, some services need to be outsourced while others can be handled in-house, thus the cost will vary according to your requirements.

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Financial Communications

(Full Debtor Ledger Management)

General Section

• We have performed this outsourced service for 10 years to many various types of businesses.

• We have clients that have engaged this service for many years (oldest client is 10 years continuous engagement).

• We have a specifically developed data management system to handle client’s requirements and debt reporting.

• We have developed the procedures to ensure our clients don’t lose customers through our actions and we work with your customers to maximize cash flow.

• Part of the process is working with our client’s cash flow strategies and objectives to set critical credit paths and the processes required to attain these strategies and objectives.

• Our process ensures that we work very closely with our clients to ensure options of ledger management are fully controllable by our client, such as Holds or No contact etc.

• We will provide reports daily, whenever one of your customers is contacted or further information is gathered.

• We are dedicated to communication with our clients either by phone, fax, e-mail, or Skype messaging.

• We take great care on protecting your information so there is no cross pollination of information. (it has not happened to-date as we have heavily protect fire walls on our computer system and privacy protocols)

• We set the fees with an initial interview and in most cases we do not review rates for atleast 12 months.

• The fees cover all toll calls, mobile calls, and provide onsite calls to your customers after the strategy is discussed and approved by you at no extra expense if they are wayward paying clients.

• We will work with you as a client to ensure risks are managed through critical credit management protocols.

• The fees are paid weekly at the agreed rates.

• Our mission is to maximize cash flow through efficient communication for our clients.

• We are not Debt Collectors under the traditional sense as we don’t have fees and procedures as perceived others work with, we are specialized communicators that can undertake a range of duties but we are primarily focused on retaining your customers and getting arrears funds to meet or exceed cash flow requirements.

Why is our service so effective?

• Quality procedures to encourage wayward paying debtors to review their payment strategies ensuring more reliable cash flow to our client whilst maintaining the customer.

• We show no emotions nor do we become abrasive or demanding with our communications.

• We have options that can be offered to a wayward paying debtor such as:

I. MyCEO Services
II. Administration Services
III. Financial Communications
IV. Management Support
V. Finance

ie. we can help both you and your debtor to do Better Business.

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Auckland Small Business Help